WhatToCharge

How much to charge for virtual receptionist

Rates reviewed June 2026

Virtual reception is priced in monthly tiers by call volume, sold on never missing a lead. A missed call is a lost customer for a small business, so the service pays for itself the first time it catches one.

Pricing enginevirtual receptionist

You should charge

$295

per month · typical $100$1,000

Why this number. Tier by call volume and sell on captured leads, not answered calls. Frame it against the value of one job won from a call that would otherwise have gone to voicemail and a competitor.

Typical virtual receptionist prices

JobTypical range
Light plan (per month)$100 $300
Mid volume (per month)$300 $700
24/7 / high volume$700 $2,000

Free · The words, not just the number

Get the virtual receptionist pricing script

A short, calm script for quoting virtual receptionist in person. The goal is not to pitch. It is to ask a few good questions, say your number once without flinching, and let them talk themselves into yes.

  • The questions to ask before you ever name a price
  • How to say your number so it lands, then stay quiet
  • The line for when they say "that's too much" (no discounting)
  • A rate-increase template for clients you already have
  • Early access to the paid Pricing Toolkit

Instant unlock, and a copy in your inbox. No spam. The calculator stays free either way.

What changes the price

  • Call volume and minutes
  • Hours (business vs. 24/7)
  • Scope (scheduling, intake)
  • Bilingual support

The pricing move most people miss

Tier by call volume and sell on captured leads, not answered calls. Frame it against the value of one job won from a call that would otherwise have gone to voicemail and a competitor.

What to SayAI

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Paste what a virtual receptionist client says. A sales-psychology-trained AI writes the words that hold your price, in seconds. Free.

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Frequently asked questions

How much should I charge for virtual receptionist?+

Most virtual receptionist is priced $100–$1,000 per month, with a typical rate around $300 per month. Where you land inside that range comes down mainly to call volume and minutes and hours (business vs. 24/7). Use the range as your anchor, then adjust up for experience, strong demand, and a higher cost-of-living area.

Should I charge for virtual receptionist monthly or per project?+

virtual receptionist is usually billed as a monthly retainer rather than per hour or per one-off project. A retainer gives you predictable income and the client a predictable cost. The one rule: define exactly what the retainer includes up front, or the scope will quietly expand on you.

How much should I charge for virtual receptionist as a beginner?+

Starting out, price near the lower end of the range, roughly $100 to $300 per month. Resist going below that to win work: a price that is too low attracts price-shoppers, signals low quality, and is hard to raise later. Once you have a few happy clients and reviews, move toward $1,000.

What affects how much virtual receptionist costs?+

The biggest factors are call volume and minutes; hours (business vs. 24/7); scope (scheduling, intake); bilingual support. Two jobs that look alike can price very differently once these are accounted for, which is why a quick walkthrough or a few questions before quoting protects your rate.

How do I quote virtual receptionist so the client says yes?+

Tier by call volume and sell on captured leads, not answered calls. Frame it against the value of one job won from a call that would otherwise have gone to voicemail and a competitor. Put the quote in writing with exactly what is included, state the price once without apologizing for it, and give one clear next step. A confident, well-structured quote wins jobs at a higher price than a vague one at a lower price.

Related trades

The pricing playbook

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