How much to charge for virtual receptionist
Rates reviewed June 2026
Virtual reception is priced in monthly tiers by call volume, sold on never missing a lead. A missed call is a lost customer for a small business, so the service pays for itself the first time it catches one.
You should charge
$295
per month · typical $100–$1,000
Why this number. Tier by call volume and sell on captured leads, not answered calls. Frame it against the value of one job won from a call that would otherwise have gone to voicemail and a competitor.
Typical virtual receptionist prices
| Job | Typical range |
|---|---|
| Light plan (per month) | $100 – $300 |
| Mid volume (per month) | $300 – $700 |
| 24/7 / high volume | $700 – $2,000 |
Free · The words, not just the number
Get the virtual receptionist pricing script
A short, calm script for quoting virtual receptionist in person. The goal is not to pitch. It is to ask a few good questions, say your number once without flinching, and let them talk themselves into yes.
- ✓The questions to ask before you ever name a price
- ✓How to say your number so it lands, then stay quiet
- ✓The line for when they say "that's too much" (no discounting)
- ✓A rate-increase template for clients you already have
- ✓Early access to the paid Pricing Toolkit
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What changes the price
- Call volume and minutes
- Hours (business vs. 24/7)
- Scope (scheduling, intake)
- Bilingual support
The pricing move most people miss
Tier by call volume and sell on captured leads, not answered calls. Frame it against the value of one job won from a call that would otherwise have gone to voicemail and a competitor.
What to SayAI
They pushed back on your price? Get the exact reply.
Paste what a virtual receptionist client says. A sales-psychology-trained AI writes the words that hold your price, in seconds. Free.
Get the reply →Frequently asked questions
How much should I charge for virtual receptionist?+
Most virtual receptionist is priced $100–$1,000 per month, with a typical rate around $300 per month. Where you land inside that range comes down mainly to call volume and minutes and hours (business vs. 24/7). Use the range as your anchor, then adjust up for experience, strong demand, and a higher cost-of-living area.
Should I charge for virtual receptionist monthly or per project?+
virtual receptionist is usually billed as a monthly retainer rather than per hour or per one-off project. A retainer gives you predictable income and the client a predictable cost. The one rule: define exactly what the retainer includes up front, or the scope will quietly expand on you.
How much should I charge for virtual receptionist as a beginner?+
Starting out, price near the lower end of the range, roughly $100 to $300 per month. Resist going below that to win work: a price that is too low attracts price-shoppers, signals low quality, and is hard to raise later. Once you have a few happy clients and reviews, move toward $1,000.
What affects how much virtual receptionist costs?+
The biggest factors are call volume and minutes; hours (business vs. 24/7); scope (scheduling, intake); bilingual support. Two jobs that look alike can price very differently once these are accounted for, which is why a quick walkthrough or a few questions before quoting protects your rate.
How do I quote virtual receptionist so the client says yes?+
Tier by call volume and sell on captured leads, not answered calls. Frame it against the value of one job won from a call that would otherwise have gone to voicemail and a competitor. Put the quote in writing with exactly what is included, state the price once without apologizing for it, and give one clear next step. A confident, well-structured quote wins jobs at a higher price than a vague one at a lower price.